PRIVACY POLICY OUTLINE:
PRIVACY NOTICE
INFORMATION WE COLLECT
HOW WE USE YOUR INFORMATION
DISCLOSURE AND SHARING OF YOUR INFORMATION
WILL YOUR INFORMATION BE SHARED WITH ANYONE ELSE?
COOKIES, ANALYTICS, AND DO NOT TRACK FEATURES
HOW LONG WE KEEP YOUR INFORMATION
HOW WE KEEP YOUR INFORMATION SAFE
CATEGORY SAMPLES OF DATA COLLECTED
YOUR PRIVACY RIGHTS AND OPTIONS
INTERNATIONAL USERS
INFORMATION ON MINORS
RIGHT TO NON-DISCRIMINATION FOR EXERCISE OF PRIVACY RIGHTS
HOW TO REVIEW, UPDATE OR DELETE YOUR INFORMATION
UPDATES TO THE PRIVACY POLICY
CONTACT US
PRIVACY NOTICE
This privacy notice describes how Rockwell ("Company," "we," "us," or "our") might use your information if you:
- Visit our website at https://schoolofholisticmedicine.com
- Download and use our mobile application — Kajabi School of Holistic Medicine
- Engage with us in other related ways ― including enrolling in any of our programs, courses, holistic doctorates, minor practice certifications, or if you interact with any sales, marketing, or other events like requesting our guides or taking our quizzes
In this privacy notice, if we refer to:
"Website," we are referring to any website of ours that references or links to this policy
"App," we are referring to any application of ours that references or links to this policy, including any listed above.
"Website" refers to our website, app, and other related websites, including any sales, marketing, or events.
This privacy notice aims to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue using our website immediately.
Please read this privacy notice carefully. It will help you understand what we do with the information we collect.
INFORMATION WE COLLECT
- Personal Data
We may collect personally identifiable information you voluntarily provide, such as name, shipping address, email, phone number, and demographic details like age, gender, hometown, and interests. This information is collected when you register on the site or participate in activities like online chats or message boards. While you are not required to provide this data, refusal may limit your use of certain site features.
- Derivative Data
Our servers automatically collect information when you access the site, including IP address, browser type, operating system, access times, and pages viewed before and after visiting the site.
- Financial Data
When you make purchases, we may collect financial information, such as credit card number, card brand, and expiration date. This data is used to process purchases, returns, or exchanges.
Third-party services like STRIPE and KAJABI store all payment information. Their privacy policies can be found at Stripe Privacy Policy, Kajabi Privacy Policy.
- Data from Contests, Giveaways, and Surveys
If you participate in any contests, giveaways, or surveys, we collect personal information related to those activities.
- Automatically Collected Information
We collect certain information automatically when you visit our site, including IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, and location. This data is collected to maintain security, enable site functionality, and for internal analytics. Information is also gathered through cookies and similar technologies.
- Log and Usage Data
We automatically log usage data, which may include IP address, device information, browser type and settings, activity on the site (pages viewed, features used, searches made), and device event information.
- Device Data
We collect data about the device you use to access the site, including IP address, device identification numbers, browser type, hardware model, internet service provider, and system configuration.
- Location Data
We may collect location data, such as device geolocation, either precise (e.g., via GPS) or imprecise, based on your device settings. You can opt out of location data collection by adjusting your device settings, but this may limit certain features.
- App-Specific Data
If you use our mobile app, Kajabi, we may collect geolocation data. This information helps us maintain app security and conduct internal analytics.
- Ownership of Data
Rockwell is the sole owner of the information collected on this site. Please refrain from using the site if you do not want your personal information used as described in this policy.
HOW WE USE YOUR INFORMATION
We process your personal information based on legitimate business interests, the fulfillment of our contract with you, compliance with legal obligations, and your consent. The information collected via our website is used for various business purposes, including marketing, personalized content delivery, and improving your overall experience with our site.
We may use the personal information you provide or that we collect to send marketing and promotional communications, administer sweepstakes, and compile statistical data for internal use.
With your consent, we and our third-party marketing partners may also deliver targeted advertising based on your interests and location. You can opt out of marketing emails at any time.
Having accurate information about you allows us to provide a smooth, efficient, and customized experience. Specifically, we may use the information collected about you to:
- Send you the content you requested
- Administer sweepstakes, promotions, and contests
- Compile anonymous statistical data and analysis for use internally or with third parties
- Create and manage your account
- Deliver targeted advertising, coupons, newsletters, promotions, and other information regarding our website and mobile application to you.
- Email you regarding your account or order
- Enable user-to-user communications
- Increase the efficiency and operation of the Site
- Generate a personal profile about you to make future visits to the Site more personalized
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site
- Notify you of updates to the Site
- Monitor and analyze usage and trends to improve your experience with the Site
- Offer new products, services, and/or recommendations to you
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Process payments and refunds
- Request feedback and contact you about your use of the Site
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
- Send you a newsletter
- Solicit support for the Site
DISCLOSURE AND SHARING OF YOUR INFORMATION
We may share information we collect about you in certain situations, such as to comply with laws, protect your rights, or fulfill business obligations. This includes sharing data with third-party service providers, advertisers, business partners, or others, as necessary. We may process or share your data based on legal bases such as:
- Consent: If you have given us specific consent for a particular use.
- Legitimate Interests: When needed for business purposes.
- Performance of a Contract: To fulfill contractual obligations we have entered with you.
- Legal Obligations: When required by law, governmental requests, or legal processes. (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, or illegal activities.
In specific cases, we may share your information with third parties, such as:
- By Law or to Protect Rights: When required by law or to protect rights, property, or safety. This includes sharing information with entities for fraud protection and credit risk reduction.
- Third-Party Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Interactions with Other Users: When you share personal information (for example, by posting comments, contributions, or other content to the website ) or otherwise interact with public areas, such personal information may be viewed by all users and may be publicly made available outside the website in perpetuity. Similarly, other users can view your activity's descriptions, communicate with you on our website, and view your profile.
- Online Postings: Posts or contributions you make may be publicly available.
- Third-Party Advertisers: Ads may be tailored based on your activity using cookies.
- Business Transfers: During mergers, negotiations, sales, or acquisitions.
- Other Third Parties: For business analysis, marketing, or general business purposes.
When you no longer interact with our site, or we no longer have a legitimate business need for your data, we will either delete or anonymize your information unless required by law to retain it.
WILL YOUR INFORMATION BE SHARED WITH ANYONE ELSE?
Contractors providing services such as credit card processing or email Our operations and maintenance contractors may have limited access to your personally identifiable information while providing products or services to Rockwell. These contractors include vendors and suppliers that assist us with credit card processing, email distribution technology, services, and/or content for the operation and maintenance of our website.
Access to your information is limited to what is reasonably necessary for them to perform their specific function. We also require these contractors to:
- Protect your personal information in accordance with this Privacy Policy
- Not use or disclose your information for any purpose other than providing services to us, as required by law.
Additionally, We may use the non-personally identifiable information we collect to enhance the design and content of our site, allowing us to personalize your online experience. This information may also be used in aggregate to analyze site usage and to offer you products, programs, or services. Additionally, we may share aggregate data with affiliated and non-affiliated companies for business purposes.
Rockwell is committed to handling your customer information with the highest standards of information security. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your nonpublic personal information and we will never sell it.
COOKIES, ANALYTICS, AND DO NOT TRACK FEATURES
We use cookies and similar tracking technologies on our site to enhance your experience, personalize content, and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. While cookies do not reveal personally identifiable information unless you provide it, they may be linked to such data if you choose to share it.
Cookies are also used to understand how our site is used and to improve our content and offerings. You can opt to reject cookies through your browser settings, but some features (such as remembering your login information) may be affected. Please note that third-party advertisers on our site may also use cookies, which are subject to their own policies, not ours.
Most web browsers, mobile operating systems, and mobile applications offer a Do-Not-Track ("DNT") feature or setting, which you can activate to signal your privacy preference for not having your online browsing activities tracked. However, as there is no standardized technology for recognizing and implementing DNT signals across the industry, we do not currently respond to these browser signals or other similar mechanisms. Should a standard for online tracking be established that we are required to follow, we will update our practices and inform you through a revised version of this privacy notice.
We may partner with third-party vendors like Google Analytics and Cloudflare to use tracking technologies and cookies to analyze site usage and improve online activity insights. By using the Site, you agree to the collection of information by these vendors; please review their privacy policies for more details. We do not share personal information with these third parties.
HOW LONG WE KEEP YOUR INFORMATION
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. No purpose in this notice will require us to keep your personal information for longer than the period users have an account with us.
If you no longer wish to use Rockwell’s services, you can request the deletion of your personal information and the closure of your account. However, we may retain certain information from deleted accounts as required for legitimate business purposes, such as complying with the law, preventing fraud, resolving disputes, and enforcing our terms of service. When there is no ongoing need for your information, we will either delete or anonymize it. If immediate deletion is not possible, we will securely store and isolate the data until it can be removed.
HOW WE KEEP YOUR INFORMATION SAFE
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
CATEGORY SAMPLES OF DATA COLLECTED
We have collected the following categories of personal information in the past twelve (12) months:
- Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name. YES
- Personal information categories are listed in the California Customer Records statute: Name, contact information, education, employment, employment history, and financial information. YES
- Protected classification characteristics under California or federal law Gender and date of birth. YES
- Commercial information, Transaction information, purchase history, financial details, and payment information. YES
- Biometric information Fingerprints and voiceprints. NO
- Internet or other similar network activity: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements. NO
- Geolocation data Device location. YES
- Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video, or call recordings created in connection with our business activities. NO
- Professional or employment-related information: Business contact details are needed to provide you with our website at a business level, job title, work history, and professional qualifications if you apply for a job with us. NO
- Education Information Student records and directory information. NO
- Inferences drawn from other personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics. NO
YOUR PRIVACY RIGHTS AND OPTIONS
Most website users have the following rights regarding their personal information:
- Access: The right to request and obtain a copy of the personal information a website holds about them.
- Correction: The right to request corrections or updates to their personal information if it is inaccurate or incomplete.
- Deletion: The right to request the deletion of their personal information, subject to legal and contractual limitations.
- Opt-Out: The right to opt out of receiving email communications, marketing communications or other types of direct marketing.
- Complaint: The right to lodge a complaint with a data protection authority or regulatory body if they believe their privacy rights have been violated.
If you are a resident of CA, CO, CN, DE, FL, IN, KY, MT, NH, NJ, OR, TN, TX, UT or VA, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.
You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
Under California Civil Code Section 1798.83, also known as the “Shine The Light” law, California residents can request, once a year and at no charge, information about any personal information disclosed to third parties for direct marketing purposes, including the names and addresses of those third parties.
To make such a request, please submit it in writing using the contact information provided below. Information provided by visitors from outside the U.S. will be processed and maintained on U.S. servers. By using our services, you consent to this transfer and storage.
INTERNATIONAL USERS
In some regions, such as the European Economic Area (EEA) and the United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. You have certain rights under applicable data protection laws in some regions (like the EEA and UK).
These may include the following:
- To request access and obtain a copy of your personal information.
- To request rectification or erasure
- To restrict the processing of your personal information, if applicable, to data portability.
If you are a resident in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.
If you are a resident of Switzerland, the contact details for the data protection authorities are available here.
In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us at [email protected].
We will consider and act upon any request by applicable data protection laws. If we rely on your consent to process your personal information, you can withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you have questions or comments about your privacy rights, please email us at [email protected].
INFORMATION ON MINORS
We do not intentionally collect, solicit, or market data to children under 18 years of age, nor do we sell such information. By using our Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor who has your consent to use these Services.
If we discover that we have collected personal information from minors, we will deactivate the relevant account and take reasonable steps to delete the data from our records. If you suspect that we may have collected information from minors, please contact us at [email protected]
RIGHT TO NON-DISCRIMINATION FOR EXERCISE OF PRIVACY RIGHTS
You have the right to exercise your privacy rights without facing discrimination. This means that if you choose to exercise your rights under privacy laws, such as accessing, correcting, or deleting your personal information, we will not treat you unfairly or deny you access to our services.
Your decision to exercise these rights will not impact the quality of the services we provide or result in any adverse consequences. We are committed to upholding your privacy rights while ensuring you receive equitable treatment and access to our offerings.
HOW TO REVIEW, UPDATE OR DELETE YOUR INFORMATION
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.
To request to review, update, or delete your personal information, please submit a request form by clicking here.
UPDATES TO THE PRIVACY POLICY
We will update this notice as necessary to stay compliant with relevant legislation. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
CONTACT US
If you have questions or comments about this notice, you may contact us at:
Rockwell School of Holistic Medicine, LLC
7901 4th St. N #8829
St. Petersburg, FL 33702
[email protected]
